Clutch members include: Sandra, Henry, Bill, Grumble, Trudy
Sandra from Accounts (maths)
Henry from HR (de-escalation)
Bill from Reception (receptioneering)
Grumble from Delivery (in the management sense)
Trudy the Exec (organisation).
Expertise: Mandatory Fun
Dream to create a thing
Heirloom: The Rules Box: a never-opened battered old briefcase containing paper (probably).